Privacy Policy
Privacy Policy for Liquid Dreams Design
Effective Date: September 21, 2026
At Liquid Dreams Design (accessible via https://liquiddreamsdesign.com), we value your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website, submit artwork, or place an order for custom printing.
1. Information We Collect
We collect information you voluntarily provide to us when placing an order, contacting us, or requesting a quote. This includes:
- Contact Information: Your name, email address, phone number, and physical billing/shipping addresses.
- Project & Artwork Details: Custom design files, artwork (JPG, PDF, PNG formats), logos, dimensions, and project specifications submitted for printing.
- Order History & Payment Details: Transaction history and necessary billing details processed securely through our payment processors.
- Communications:** Records of any emails (such as inquiries sent to mike@liquiddreamsdesign.com) or written cancellation/modification requests.
We also automatically collect certain device information when you browse our site, including your IP address, browser type, and information about how you interact with our website.
2. How We Use Your Information
We use the information we collect to fulfill our core services, including:
- Processing, printing, and fulfilling your custom banner, sticker, or apparel orders.
- Managing local order pick-ups or shipments from our Brooklyn facilities.
- Communicating with you regarding your design file resolutions, rush order status, or cancellations.
- Improving our website performance and protecting against fraudulent activity.
3. Sharing Your Information
We do not sell your personal information. We only share your details with trusted third parties necessary to run our business, such as:
- Service Providers: Payment gateways, web hosting platforms, and shipping carriers required to process transactions and deliver your items.
- Legal Compliance: If required by law, we may share information to comply with valid legal processes, regulations, or enforceable government requests.
4. Data Security and File Retention
We implement industry-standard security measures to keep your data safe. Please note that while we hold customer artwork submissions to process your custom print jobs, it is your responsibility to maintain your own backups of your high-resolution original assets.
5. Cookies and Tracking
Our website utilizes cookies to help keep track of items you place in your shopping cart, remember your preferences, and analyze our traffic to optimize your browsing experience. You can choose to disable cookies through your individual browser settings.
6. Your Rights
Depending on your location, you may have the right to request access to the personal data we hold about you, ask for it to be updated, or request its deletion. If you wish to exercise these rights, please contact us directly.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please reach out to us at:
- Email: mike@liquiddreamsdesign.com
- Mailing Address: 344 Avenue Y, Brooklyn, NY 11223